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ARRIVAL AT THE PROPERTY:
(Unless otherwise agreed), should be after 1600 hours local
time. The property must be vacated by 1100 hours on the day of
departure.
BOOKING
The booking form must show the names of all the persons staying
at the villa. The person who signs the booking form confirms
that he/she has the authority of all the other persons included
on the form to make the booking and accepts the terms and
conditions.
The signing of the booking form confirms the acceptance of the
terms and conditions set out below and shall be binding on the
persons intending to occupy the property whether or not such
persons have signed the booking form. The deposit should be 30%
of the total amount. Once the owner has confirmed the booking,
the signatory is responsible for the total price of the rental
property as agreed. The remaining balance must be paid 8 weeks
prior to departure. If the full balance is not paid at this
time, the owner reserves the right to re-let the booking and the
reservation deposit will be forfeited. Bookings made within 8
weeks of the commencement date will require full payment with
the booking form. Bookings cannot be accepted from parties of
young people less than 21 years of age.
OCCUPANCY
Occupancy of the property is limited to the maximum indicated on
the property description. The client agrees not to sublet or
share the property except with persons nominated on the booking
form (to a maximum of 10 persons), any over occupancy must be
agreed with the owner prior to arrival. If there is over
occupancy on arrival without the owners’ consent then the owner
reserves the right to request the extra person(s) to vacate the
property and the owner shall not be responsible for any costs
that may incur, nor pay any compensation due to this action.
The villa rental is based on self catering; however we do
provide a welcoming starter pack.
LIMITATION OF LIABILITY
The owners shall not be held responsible for any loss of
enjoyment or extra expense incurred due to any delays or changes
to any flights, travel arrangements or any other service that is
beyond their control. They are not responsible for any claims
that may be brought against them by any person occupying the
villa or any damage to any such person or to his/her property as
a result of circumstances beyond their control. The owners agree
to do everything within their reasonable power to assist clients
in the event of a problem but cannot be held liable for the
actions or omissions of other persons or parties. Liability is
not accepted by the owners for loss of main services, of failure
of appliance, nor for the consequence of the actions or
omissions of persons who may control the supply of mains
services, nor any action taken within the vicinity of the
property by any authority over which there is no control by the
owners.
CANCELLATIONS
In the event that you, the client, cancel your booking the
deposit is non-refundable and if the cancellation is less than 8
weeks to departure you will forfeit 100% of the rental cost.
Guests are strongly advised to take out full travel; accident
and medical cover insurance before leaving the UK.
Cancellations must be in writing from the person who signed the
booking form.
DAMAGES
The client agrees to pay for any breakages, losses or damage to
the property. A security deposit of 200GPB is required, refundable
(the deposit will be returned after the property has been
inspected and provided the property has been left in the same
state as your arrival) assuming no damage/ breakages or excess
electricity usage. These costs may be deducted from your £200
deposit, but are not limited to that amount. You may be billed
for the difference between this and the actual cost of any
damage or repairs.
SWIMMING POOL
If a client is unable to use the swimming pool in the villa
during the Summer months owing to repair or maintenance (beyond
our control) for a period in excess of 7 days a refund will be
made of 5% of the weekly rental rate for each day that the pool
is under such repair or maintenance. There will be no such
refund if the swimming pool cannot be used for a period of 7
days or less. The owners do not accept liability for injury,
howsoever caused, as a result of using the swimming pool. Please
do not bring glasses or bottles near the pool area; this is to
prevent broken glass from accidentally falling into the pool. As
the pool is maintained twice weekly any broken glass found in
the pool during your stay will result in the pool having to be
drained and made safe. If this is necessary the damage deposit
will not be refunded as this will cover the cost of labour and
water. The pool is heated and on an automatic timer. We kindly
ask guests to use the pool cover when not in use to prevent heat
loss. If the pool cover is not used then this will drastically
lower the water temperature of the pool.
CLIENTS ARE SPECIFICALLY REQUESTED NOT TO ALLOW UNSUPERVISED
CHILDREN TO USE THE SWIMMING POOL.
RENTERS RESPONSIBILITY
The client agrees to take good care of the property and leave
all equipment and utensils in a clean and tidy condition at the
end of the holiday. In the event that anyone behaves in a way
that the owner believes likely to cause danger, distress or
annoyance to anyone else, the owner and representatives reserve
the right to terminate your let immediately and forthwith shall
not be responsible for any costs you may incur, nor pay any
compensation, nor make any refunds due to this action. The
client agrees to permit the owner or their management company
access to the property at reasonable time during your stay
should maintenance of the property be required.
KEYS
The villa keys are the responsibility of the guest signing the
booking form. If keys are lost and a replacement set is required
for access, then a €50 call-out charge will be made for
supplying and delivering a new set. The keys should be returned
immediately on your return to the UK by recorded delivery. Non
return of the keys will result in the full damage deposit being
withheld.
There is a secured safety deposit box in the villa. The key will
be left in the safety deposit box on the day of arrival. There
is a €50 charge if a replacement key is required due to loss.
BED LINEN and MAID SERVICE
The villa is thoroughly cleaned prior to arrival of new guests.
Maid service is not available for the duration of your stay. If
maid service is specifically requested then it will be
chargeable locally.
Bed linen is changed weekly. Change over day for bed linen (2
week bookings) is on a Saturday afternoon at 12pm. We provide
pool towels and bathroom hand towels for your use. Please note
that bath towels are not provided at the villa.
Please also be aware that henna tattoos and sun/fake tan lotions
cause permanent stains on linen, therefore each piece of linen
permanently soiled will have to be charged for and deducted from
the damage deposit.
CLEANING ON DEPARTURE
There is no extra charge for final clean, so we would appreciate
upon departure you agree to keep the accommodation clean and
tidy as found and leave the accommodation in a similar
condition. The following basic level of cleanliness is required
on departure; Cookers, ovens and microwave to be left clean and
fat-free. Crockery and cutlery washed/dried and put away.
Obvious spills and stains removed. Any furniture moved restored
to its original position. Barbeque to be left clean and
fat-free. Bins and empty bottles/cans placed into the large
green wheelie bins. No loose bin bags to be left outside the
villa as bin men will not take them. Failure to meet this
standard will result in a cleaning charge against your deposit
In the event that the villa is returned in a state that will
require more than 4 hours cleaning, an amount of €50 (Euros)
will be charged for cleaning and deducted from the security
deposit.
ELECTRICITY
We give a generous allowance of 300 Kw per week for normal
electricity usage. (If the Sauna is hired then an additional
100kw per week is allocated for the use of the Sauna). Anything
above this is chargeable at the rate of 0.15p (0.20 EUR) per Kw.
Please note that prudent use of the air conditioning units,
electric radiators, and emersion heater timers will keep this
charge to a minimum. The electricity meter will be read at
check-in time (normally 4pm) and we kindly request a reading be
taken and noted down on the 'Welcome Note' by the guest just
before departure.
There is an extra charge for the use of the Sauna of €100 per
week (€150 for 2 weeks) payable locally. Additional electricity
usage allowance for the sauna is 100Kw and 200Kw
PETS
Pets of any kind are not allowed on the property.
SMOKING
For the safety and comfort of all our guests smoking is strictly
not allowed in the villa, if this condition is abused then
please note that the security deposit will be withheld.
Ashtrays are provided in the outside bar area for smoking
guests. PROBLEMS & COMPLAINTS
Every effort has been made to ensure that you have an enjoyable
and memorable holiday and to date we have had no serious
complaints or problems! If however, you have any problems or
cause for complaint it is essential that you contact us
immediately to give us the chance to resolve it. We
value your custom and want you to return! |
